1. Information We Collect

a. Information You Provide

• Name, email, phone number when donating, volunteering, or contacting us.
• Payment details (processed securely by third-party providers, never stored by dakbaksho).
• Communication preferences, survey responses, and event registrations.

b. Information Collected Automatically

• IP address, browser type, device information, access times, and visited pages.
• Tracking data through cookies, analytics, and pixels.

c. Sensitive Data

• We collect sensitive personal data (e.g., youth volunteer and blood donor information) only where essential, with explicit consent.

2. How We Use Your Information

• To process donations, sponsorships, and volunteer applications.
• To send newsletters, updates, and fundraising appeals (only if you opt in).
• To improve website performance, outreach, and supporter engagement.
• To comply with legal, financial, and regulatory obligations.

3. Data Retention

We retain data only as long as necessary:

• Donation and financial records – 7 years (as required by Bangladesh tax and audit laws).
• Volunteer applications and event registrations – 3 years after last activity.
• Newsletter/marketing contacts – until you unsubscribe or withdraw consent.

After these periods, data is securely deleted or anonymised.

4. Cookies & Tracking Technologies

a. What Are Cookies?

Cookies are small text files stored on your device to help us improve functionality, security, and campaign effectiveness.

b. Types of Cookies We Use

• Strictly Necessary Cookies – Required for site security and donations.
• Performance & Analytics Cookies – Anonymous visitor insights (e.g., Google Analytics).
• Marketing Cookies – Track campaign effectiveness (e.g., Facebook Pixel).
• Functionality Cookies – Remember language and user preferences.

c. Your Consent

On your first visit to our website, you will see a cookie consent banner. You may accept or reject non-essential cookies (analytics/marketing).

You can change preferences anytime via browser settings.

5. Sharing Your Data

We do not sell or rent your data. Limited sharing occurs with:

• Service providers (payment processors, hosting, email platforms, analytics).
• Legal authorities if required for compliance or fraud prevention.

All third parties are bound by data-protection agreements.

6. Data Security

• Encryption, secure servers, and restricted access protect your data.
• Payment information is handled only by compliant third parties.
• We regularly review security practices in line with Bangladesh ICT regulations and global standards.

7. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data.
• Withdraw consent for communications or cookies.
• Object to processing (e.g., marketing profiling).

8. Legal Framework

This policy complies with:

• Bangladesh laws including ICT Act 2006, Digital Security Act 2018, and draft Data Protection Act (anticipated).
• International standards including GDPR for EU/UK donors and CCPA principles for US donors.

9. Updates to This Policy

We may revise this policy periodically to reflect legal, operational, or technological changes. Updates will be posted with a new effective date.

10. Contact Us